FAQs
Who is a wholesale customer?
A wholesale customer is someone that consistently needs fabric to sell in a fabric store, for designing purposes, etc. Our customers range from fabric stores, fashion designers, costume designers, event planners, small manufacturers and more.
What is a jobber?
A jobber buys large lots of fabric from designers, manufacturers and mills. These fabrics are first-quality, excess fabrics that the mills and manufacturers were finished with. We are never able to re-order our fabric.
Where does the fabric come from?
The fabrics we receive are straight from the design rooms and/or manufacturing mills of the designers we find them from.
How do I see what fabrics you have for sale?
We send out monthly mailers of our newest fabric shipments. Contact us (email address here) to start receiving samples.
We also send out personalized mailings to meet your needs. (Ex. If you only want samples of linens—that is all we will send.) Contact us if you would like a special mailing.
As a new customer, we charge a $5 fee for samples. This fee is refunded in your first order.
Can I reorder the fabrics I purchase?
No, we do not offer continuity with our fabrics. Our stock with each piece of fabric varies, so give us a call (1-800-242-3695) to check on availability of previous fabrics ordered.
I received my samples and I want to order fabric. How can I place my order?
Call us at 1-800-242-3695 and state that you would like to place a wholesale order. Email us with our fabric order, or fax us at: 610-670-7130. Order forms are always included in our mailings.
Do you sell 2nd quality fabrics?
No, not knowingly. All the fabrics we sell are 1st quality. Every so often there is a 1st quality fabric that is subject to flaws. If you receive a damaged or flawed piece of fabric, please let us know within 5 days of receipt.
What are the terms of sale?
Paying by credit card is the fastest and easiest way to pay. We accept Visa, Mastercard and Discover. If you are interested in terms, please fill out the credit application (PDF file) and email or fax it to us.
I received the wrong fabric. What should I do?
We make every effort to correctly send your order. But we all make mistakes! Send back your fabric (unwashed and uncut) within 14 days of purchase and we will send you the correct fabric or credit your account. Due to the nature of our business, we cannot guarantee that the fabric you were supposed to get will be available after the fact.
What are your methods of shipment and your rates?
All orders under 200 lbs are sent UPS Ground. Orders over 200 lbs have the option of being shipped by a trucking company. Orders being sent outside the continental US will be shipped by the US Postal Service. Customers are responsible for all shipping charges.
Do you sell or exchange customer information?
Your information is safe with us. We will never share your information with anyone.
Do you sell fabric to customers outside the United States?
At this time, we only sell fabric to customers in the United States (Puerto Rico, Virgin Islands, Hawaii and Alaska included) and Canada.
Who is a wholesale customer?
A wholesale customer is someone that consistently needs fabric to sell in a fabric store, for designing purposes, etc. Our customers range from fabric stores, fashion designers, costume designers, event planners, small manufacturers and more.
What is a jobber?
A jobber buys large lots of fabric from designers, manufacturers and mills. These fabrics are first-quality, excess fabrics that the mills and manufacturers were finished with. We are never able to re-order our fabric.
Where does the fabric come from?
The fabrics we receive are straight from the design rooms and/or manufacturing mills of the designers we find them from.
How do I see what fabrics you have for sale?
We send out monthly mailers of our newest fabric shipments. Contact us (email address here) to start receiving samples.
We also send out personalized mailings to meet your needs. (Ex. If you only want samples of linens—that is all we will send.) Contact us if you would like a special mailing.
As a new customer, we charge a $5 fee for samples. This fee is refunded in your first order.
Can I reorder the fabrics I purchase?
No, we do not offer continuity with our fabrics. Our stock with each piece of fabric varies, so give us a call (1-800-242-3695) to check on availability of previous fabrics ordered.
I received my samples and I want to order fabric. How can I place my order?
Call us at 1-800-242-3695 and state that you would like to place a wholesale order. Email us with our fabric order, or fax us at: 610-670-7130. Order forms are always included in our mailings.
Do you sell 2nd quality fabrics?
No, not knowingly. All the fabrics we sell are 1st quality. Every so often there is a 1st quality fabric that is subject to flaws. If you receive a damaged or flawed piece of fabric, please let us know within 5 days of receipt.
What are the terms of sale?
Paying by credit card is the fastest and easiest way to pay. We accept Visa, Mastercard and Discover. If you are interested in terms, please fill out the credit application (PDF file) and email or fax it to us.
I received the wrong fabric. What should I do?
We make every effort to correctly send your order. But we all make mistakes! Send back your fabric (unwashed and uncut) within 14 days of purchase and we will send you the correct fabric or credit your account. Due to the nature of our business, we cannot guarantee that the fabric you were supposed to get will be available after the fact.
What are your methods of shipment and your rates?
All orders under 200 lbs are sent UPS Ground. Orders over 200 lbs have the option of being shipped by a trucking company. Orders being sent outside the continental US will be shipped by the US Postal Service. Customers are responsible for all shipping charges.
Do you sell or exchange customer information?
Your information is safe with us. We will never share your information with anyone.
Do you sell fabric to customers outside the United States?
At this time, we only sell fabric to customers in the United States (Puerto Rico, Virgin Islands, Hawaii and Alaska included) and Canada.